When placing a resource order with us, please the order forms below to ensure you have the most current prices. Also please read below before ordering:
Let’s Prevent Order Form – please email email@example.com for more information
If the above guidance is not followed, the order will be returned back to the sender and will not be processed until the relevant details are added. This also includes Purchase Orders. Many thanks for your cooperation.
Please ensure that the purchase order is sent along with your completed order form, to avoid any unnecessary delay. Please ensure the delivery cost of £12.00 is added to all Purchase Orders.
We aim to process orders within 48 hours of receipt, but please allow 5 working days from ordering to receipt of goods. During busy postal periods there may be slight delays to this time-frame, if you require any information about your order please do not hesitate to contact us on the details below.
If your goods haven’t arrived within the time-frame specified above please contact us immediate.
If your order is incomplete/incorrect/damaged please contact us no later than 10 working days after receipt – anything later than this we cannot guarantee that we will be able to rectify the problem.
If you are a new site (or existing) that is looking to buy a starter kit, please contact us for exact content. In short each starter kit contains the permanent resources your educators will need to deliver (this may include food models, laminates, magnetic resources) as well as enough patient materials to deliver your first course.
If you have any questions about any of the above or resources in general, please contact the DESMOND National Office on 0116 258 8989 or by emailing the Orders mailbox on firstname.lastname@example.org