Lowers HbA1c
by one per cent
Comprehensive
Evidence base
For the NHS
by the NHS
Educator accounts

Ordering resources

PLEASE NOTE – DUE TO CHRISTMAS CLOSURE WE WILL BE UNABLE TO PROCESS ANY RESOURCE ORDERS FROM MONDAY 17TH DECEMBER 2018. NORMAL SERVICE WILL RESUME ON MONDAY 7TH JANUARY 2019. WISHING ALL DESMOND SITES A VERY MERRY CHRISTMAS!

How to order your resources?

When placing a resource order with us, please the order forms below to ensure you have the most current prices. Also please read below before ordering:

Newly Diagnosed/Foundation Order Form
Walking Away Order Form

Let’s Prevent Order Form – please email desmond.orders@uhl-tr.nhs.uk for more information

Guidance for ordering resources
  • A Purchase Order needs to be provided with every order – we are unable to process orders without a PO (please read additional notes below)
  • You can only order resources for modules that you are licenced to deliver
  • You must include a complete Trust name (and if an NHS trust in the UK), a 3 digit trust code must also be supplied
  • You must provide a clear delivery address with the correct postcode
  • A contact name and telephone number of the recipient is compulsory
  • An invoicing name, contact number and email address must be provided on every order
  • Orders must be sent by email to desmond.orders@uhl-tr.nhs.uk

If the above guidance is not followed, the order will be returned back to the sender and will not be processed until the relevant details are added. This also goes for Purchase Orders. Many thanks for your cooperation.

Purchase Orders

Please ensure that the purchase order is sent along with your completed order form, to avoid any unnecessary delay. Please ensure the delivery cost of £12.00 is added to all Purchase Orders.

When to expect your order

We aim to process orders within 48 hours of receipt, but please allow 5 working days from ordering to receipt of goods. During busy postal periods there may be slight delays to this time-frame but if you require any information about your order please do not hesitate to contact us on the details below.

Starter Kits

If you are a new site (or existing) that is looking to buy a starter kit, please contact us for exact content. In short in each starter kit are the permanent resources your educators will need to deliver (this may include food models, laminates, magnetic resources) as well as enough patient materials to deliver your first course.

Queries

If you have any questions about any of the above or resources in general, please contact the DESMOND National Office on 0116 258 8989 or by emailing the Orders mailbox on desmond.orders@uhl-tr.nhs.uk